How to Hire a UX Designer in 2024 – a Complete Guide

UX designs are responsible for the way we interact with just about every digital product or service we use. And as our world becomes increasingly digitized, the importance of good UX designs only grows. So, what exactly are UX designs? And how can you find and hire a great UX designer for your business? In this complete guide, we'll answer all of those questions and more.

How to Hire a UX Designer in 2023 - a Complete Guide cover

Even if you’re not familiar with the term “Hire UX designer,” chances are you’ve come into contact with it many times throughout your life. After all, UX designs are responsible for the way we interact with just about every digital product or service we use. And as our world becomes increasingly digitized, the importance of good UX designs. So, what exactly are UX designs? And how can you find and hire a great UX designer for your business? In this complete guide, we’ll answer all of those questions and more.

What Is UX Design?

In short, UX designs are all about creating digital products and services that are easy and enjoyable to use. A good UX designer will take into account the user pain points at every step of the whole process, from the initial concept to the final execution of the project.

This includes everything from researching and wireframing to prototyping and testing. Therefore, a good UX designer will also have a deep understanding of psychology and human behavior, as this is essential for designing products that users will want to use.

hire UX designer
Photographer: Daniel Korpai

Why Is UX Design Important?

Simply put, good UX designs are essential for any business that wants to succeed in the digital age. In today’s competitive marketplace, companies can’t afford to have digital products or services that are difficult to use or have unclear visual representations across the site.

If your product is hard to use, users will quickly become frustrated and would likely go elsewhere. On the other hand, if your product is easy and enjoyable to use, users might be more likely to stick around and continue using it.

In other words, good UX designs are essential for keeping users happy and engaged with your product or service. And happy, engaged users are more likely to become paying customers.

What are some of the challenges of hire UX designer?

One of the main challenges of UX designs is that it can be difficult to please everyone. Since you’re trying to cater to the needs of the end user, there will always be someone who isn’t satisfied with the result.

Another challenge is that UX designs are always changing. As new technologies emerge and user behavior evolves, the way we make a product based on resolving user pain points change as well. This means that UX designers need to be constantly learning and keeping up with the latest trends.

Finally, UX design can sometimes be at odds with other aspects of the business, such as marketing or sales. For example, a business might want to push a new feature that the UX designer knows will be confusing, difficult, and the users will not like. In these cases, UX designers need to be able to stand up for their convictions and fight for what’s best for the user.

What is a UX designer?

A UX designer is a professional who designs digital products and services with the user pain points in mind. This includes everything from researching and wireframing to prototyping and testing. A good UX designer will have a deep understanding of psychology and human behavior, as this is essential for designing products that users like.

hiring a UX designer
Photographer: Headway

What does a UX designer do?

UX designers have a complex set of tasks. These tasks are:

  • researching and understanding the user pain points
  • designing wireframes and prototypes
  • testing products and services to ensure they provide a good user experience
  • analyzing user data to understand how products are being used

A good UX designer will be able to complete all of these tasks efficiently and effectively. Hence, they will also have strong communication skills, as they will need to be able to explain their different designs to stakeholders.

What skills does a UX designer need?

To be a successful UX designer, you will need a wide range of skills, specific to designing a product with the user in mind. These skills are:


To be creative is to be able to come up with new and innovative ideas. This is essential for designing a user-friendly product that stands out from the competition, including a great visual to catch the attention of the target market.


As a UX designer, you will need to be able to identify and solve complex problems. This could be anything from redesigning a complicated checkout process to coming up with a new way to help users find solutions to their needs.

Critical thinking

Critical thinking is the ability to think deeply and critically about a problem or issue. Hence, this is important for UI UX designers because they often need to make decisions that will impact the user experience.

Attention to detail

Attention to detail is important for creating good quality designs, which means paying close attention to every aspect of the visual, from the smallest things to the overall user experience.


Communication skills are essential for explaining your projects to stakeholders and getting feedback from users. A good UI UX designer will be able to communicate their ideas clearly and effectively and will be able to answer questions they might be asked about their work.

hiring a ux designer who has teamwork
Photographer: Jason Goodman

As a UX designer, you will need to be able to work effectively as part of a team, including being able to collaborate with other designers, developers, and stakeholders. Although UI UX designers are often able to work independently, they will need to be able to take direction from others and work together to create a great product.


Empathy is the ability to understand and share the feelings of another person. So, this is an important skill for UX designers, as it allows them to put themselves in the shoes of the user and make products that the users need and like.

Understanding of Human Psychology

Understanding human psychology is essential for designing user-friendly products. This focus on understanding things like how people think, feel, behave, and what they like.

What are the steps of the UX design process?

The UX design process typically consists of the following steps:

1. Research: The first step in the UX design process is to research the specific need of end users. Research is conducting interviews, surveys, asking questions, and conducting usability tests to know the specific preference of the target market.

2. Wireframing and User Flows: Once the research is complete, the next step is to create wireframes and user flows. Wireframes are low-fidelity prototypes that help UX designers map out the structure and content of a digital product or service. On the other hand, user flow deliverables focus on the user’s movement throughout the site toward a goal.

3. Prototyping: The next step in the process is to create high-fidelity prototypes. Designers use prototypes to test the usability of a product or service.

4. Testing: After the developers create prototypes, they need to be tested. This is done to ensure that the product or service can deliver a great user experience.

5. Launch: Once the developers have tested and approved the product or service, they are ready to launch them.

What tools does a UX designer use?

There is a wide range of apps that UX designers use. These are:

Wireframing tools

Designers use these tools to create wireframes. Because wireframes are created to map out the structure and content of a product or service to get a better visual. Some popular wireframing tools include Balsamiq, Axure, and Sketch.

Prototyping tools

These are used to create prototypes. Because prototypes are high-fidelity models that help test the usability of a product or service. Some popular prototyping apps are InVision, Marvel, and Adobe XD.

Usability testing tools

These are used to test the usability of a product or service. Usability testing is conducted to ensure that the product or service has a beautiful look and can give an optimum user experience. Some popular usability testing apps are UserTesting, Optimizely, and HotJar.

Data analysis tools

These tools are used to analyze data. Data are analyzed to understand the user behavior and to improve the features of a product or service. Some popular data analysis apps are Google Analytics, Mixpanel, and Heap.

What is the difference between UX and UI design?

UX designs are focused on the user experience of a product or service, while UI designs are focused on the user interface. Therefore, both disciplines are important for creating digital products that look beautiful and deliver a high level of usability. However UX designers typically have a more technical background, while UI designers typically have a more creative background. Although UX designs are different from UI designs, the two disciplines often work together to make a great human computer interaction.

UI designs
Photographer: Eftakher Alam | Source: Unsplash

What is good UX design?

Good user experience designs are designs that consider the customer at all stages of development. From the research and wireframing stages all the way through to launch, good UX designs take the needs of the end user as a whole into account. This results in products and services that are great to use, easy to understand and get fantastic user-based feedback.

How to Find a Great UX Designer?

Now that you know why UX design is so important, you’re probably wondering how you can go look and hire a UX designer for your business. Here are a few tips:

Start by taking a look at your team.

Do you have any designers on your team who might have experience with UX designs? If so, they may be a good place to start. Although they don’t have extensive experience with UX designs, they might have the skills and knowledge needed to do a great job. Therefore, your company would not need to hire a UX designer. Because of that, it will save your company time than looking for a new designer.

Post a job listing.

If you don’t have any designers on your team with UX experience, your next step should be to post a job listing. When writing your company job listing, include details about the specific skills and experience of a UX designer you’re looking for.

Hire designers from a matching agency.

You can also hire UX prototypers and hire a UX designer from an agency. Design Match is a good place to start your search for a high-level UX designer or UX prototypers. It is an agency that specializes in hiring UX designers. Send your specifications for a designer to Design Match and they will send you a list of candidates with your specific needs in mind. Read across the list of qualifications of each candidate first and see which is the right fit for you.

Check out online portfolios.

Once you’ve posted your company job listing or a candidate was referred by Design Match, ask the applicants to share their portfolios. Once you have their files, take some time to look through the portfolios of the different candidates who applied. This will give you a great sense of their skill level and style before you hire one.

Interview the candidate.

After you’ve found a few designers with the right skills and experience, the next step is to interview them. This is important because it will give you a chance to get to know the candidate and see if they’re a good fit for your team.

When you interview a UX designer, ask questions about their design process, their experience with different web software, and their approach to user research. These interview questions will help you understand the skills and experience of each candidate.

Ask for references.

Finally, before you hire your chosen candidate, be sure to ask each designer for different references. This will give you a chance to speak with other business owners or professionals who have worked with the designer in the past and can attest to their skills and abilities. This will ensure you are hiring the right candidate.

Give a clear guideline to the chosen candidate.

When you’ve chosen the right candidate, have him read a clear guideline to follow at work. This includes what your company is like, what it does, your company’s mission and vision, and the specific goals of the project. The more information you can give the designer, and the more they know, the better chances they have of creating a great user experience for your business.

interviewing the right candidate
Photographer: Christina

What are the benefits of hiring a UX designer?

There are many benefits of hiring a UX designer. Some of the most notable benefits would be:

Improved customer satisfaction

One of the main benefits of hiring a UX designer is that it can help improve customer satisfaction. When UX designers understand what customers are looking for in a digital product and by taking the needs of the user into account, it is easy for them to create a product and service that will make quite the impression.

Increased sales

Another benefit of hiring a UX designer is that it might help increase sales. By creating products that are easy to use and look beautiful to customers, you’re more likely to see a sales increase in months.

Improved brand loyalty

Finally, hiring a UX designer can also help improve brand loyalty. When customers have a positive experience with your product, they’re more likely to be loyal to your brand, especially when your product provides solutions to their needs or problems.

How much do UX designers charge?

The cost of hiring a UX designer will vary depending on the experience and skills of the designer. However, UX designers typically charge between $50 and $150 per hour. Some companies would pay a UX designer a salary, which could be around $60,000 to $80,000 per year. It all depends on your company’s budget and the specific needs of your project.

When you’re hiring a UX designer, be sure to discuss the budget for the project upfront. This will help you avoid any surprises down the road and ensure that both you and the designer are on the same page with his pay and the project.

What are some things to keep in mind when working with a UX designer?

There are a few things you should keep in mind when working with a UX designer:

Be clear about your goals.

Before starting the project, be sure to sit down with the designer and discuss your goals for the project. Let the designer ask questions that might help him make the digital product address what clients like and need.

Be patient.

Creating a great user experience takes time and effort. Consider giving the designer the time he needs to research, wireframe, design, and test the product. It is quite a long process that takes a lot of time. Rushing the process will only result in a subpar product.

Be open to feedback.

Finally, be open to feedback from the designer. After all, they are the experts in user experience and they know what the customers like. By being open to feedback, you can create a product that would address everything the user is looking for.

UX design services
Photographer: Christina @

Different ways to get UX services

There are many ways to get UX services, but not all of them are created equal. Here are a few of the most popular options:

Hire a UX designer directly.

This is probably the most common way businesses get UX services. When you hire a designer or hire UX prototypers directly, they would become an employee of your company and work onsite with your team. This option gives you the most control over the design process and allows you to have a direct impact on the direction of the project. When you hire a designer directly, it will save your business a lot of time during the months spent through the whole hiring process. You can start delegating the tasks when new work comes in because they are already familiar with the process.

Hire a UX agency.

Another popular option is to hire a UX agency. When you hire an agency, you’re essentially outsourcing the design work to a team of experts. This option can be more expensive than hiring a designer directly, but it comes with a few benefits. First, you’ll have access to a team of designers with different skillsets, which can be helpful when tackling large projects.

Second, agencies have established processes and apps in place, which can save you time and money. Finally, agencies typically have a network of resources they can tap into, which can come in handy if you need to outsource other work (such as development or marketing).

Use a freelancer marketplace.

If you’re on a tight budget, hiring a freelancer from a marketplace like Upwork or Fiverr can be a good option. When you use a freelancer marketplace, you’re essentially hiring someone to work on a project-by-project basis. This can be a cost-effective option if you only need design work done occasionally or if you have a limited budget.

However, it’s important to note that you’ll have less control over the quality of work when you use a freelancer marketplace, and it can be difficult to find designers with the specific skillsets you need.

Use a design platform.

If you’re looking for a more DIY approach, you can use a design platform like Canva or Adobe XD. These platforms allow you to create designs yourself, or you can hire a freelancer to help you with the design work. Design platforms can be a good option if you’re on a tight budget and you only need simple designs. However, they might not be able to handle more complex projects.

Hire a designer from Design Match.

Design Match is a platform that helps businesses find the perfect UX designer for their needs. It has a more personalized approach where it matches clients with designers based on their specific project requirements. This option can save you a lot of time and money, as you don’t have to go through the hassle of screening dozens of designers yourself and just the one you like from Design Match‘s options.

apple ux design
Photographer: Carl Heyerdahl

What companies use UX design?

Many of the world’s most popular companies use UX designs, including Apple, Google, Amazon, and Facebook. Many of these companies have entire teams dedicated to UX designs.

Apple is known for its simple and intuitive designs, which have helped it become one of the most valuable companies in the world. A lot of its success can be attributed to its focus on UX designs.

Google is another company that heavily invests in UX designs. It’s constantly experimenting with new designs and features across the board to make its products more user-friendly.

Amazon is another company that’s UX-focused. Its website is designed to be easy to navigate, even for first-time users. And its Amazon Prime service has been praised for its user-friendly designs.

Finally, Facebook is another company that’s known for its strong UX designs. The social media giant regularly releases new features and redesigns its website and apps to make them more user-friendly.


UX design is a growing field, and there are many ways to get involved. If you’re interested in becoming a UX designer, there are a few things you should keep in mind. First, it’s important to have a strong portfolio that showcases your skills. Second, it can be helpful to specialize in a particular area of UX design. And finally, it’s important to stay up-to-date on the latest trends and technologies.

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